Privacy Policy
THE TERMS OF THIS PRIVACY POLICY (“PRIVACY POLICY”) ARE LEGALLY BINDING. By using the services (as defined below), you agree to all the terms of this Privacy Policy. If you do not agree, please do not submit personal information to us.
Veteran Medical Evidence and/or its affiliates (“we,” “us,” or “our”) respect your privacy and are committed to protecting the personal information we collect. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your personal information.
Scope
This Privacy Policy applies to information we collect:
When you access our website, emails, social media pages, or mobile apps that we own or control (collectively “our sites”)
Through communications and other interactions with us online or offline (collectively, the “services”)
Our sites may link to third-party websites, including social media platforms such as Facebook (“third-party sites”). We are not responsible for their privacy practices. We recommend reviewing the privacy policies of each site you visit.
“Personal information” means information that identifies or can reasonably be linked to a specific individual. “Information” refers to both personal and non-personal information.
Information We Collect
Personal information we may collect:
Name, date of birth, and contact information
Payment information, such as credit/debit card or bank account details
Government-issued ID data (e.g., driver’s license, passport)
Family or companion information (e.g., names and ages)
Prior interactions, property visits, service requests, feedback
Personal interests and marketing preferences
Images/video from security cameras in common areas and audio from phone communications
Non-personal information we may collect:
Browser and device data
Cookies, pixel tags, and other tracking technologies
Demographic information
How We Collect Your Information
Information You Provide:
Subscriptions to newsletters or other communications
Comments, suggestions, experiences, survey participation
Posts on our sites or social media accounts
Information Collected Automatically:
Browsing Information: browser type, IP address, pages visited, timestamps
Device Information: hardware, OS, unique identifiers, network info
Location Information: if enabled, collected from devices; can be disabled via settings
Cookies & Tracking Technologies: cookies, pixel tags, clear gifs, and analytics tools such as Google Analytics
Information Collected from Third Parties:
Identity verification services, credit bureaus, marketing lists, social media platforms
Third-party marketing, survey, or software providers
How We Use Your Information
Provide and optimize requested services
Process payments and complete transactions
Communicate updates, promotions, or news
Respond to inquiries or complaints
Conduct research, analytics, and internal operations
Ensure security, prevent fraud, and enforce legal rights
Comply with legal obligations
Marketing communications with your consent
disclosures of personal information
We may share your information with:
Payment Processors to complete transactions
Service Providers to assist with marketing, analytics, surveys, and other services
Public Authorities when legally required, including subpoenas, warrants, or public safety concerns
Employees and Agents to provide services and improve customer experience
Marketing Purposes with your consent to affiliates or partners
We will not share your consent to receive SMS text messages with 3rd parties and/or our affiliates for marketing purposes.
California Residents: We comply with CCPA rights including:
Access to personal information collected
Deletion of personal information (with certain exceptions)
Opt-out of sale of personal information (we do not sell)
Right to non-discrimination for exercising privacy rights
Requests may be sent to [email protected]. Identity verification may be required.
Children's privacy
Our sites are not intended for children under 13. We do not knowingly collect personal information from children under 13. Any information inadvertently collected will be deleted promptly.
how we manage and store your information
Personal information may be stored electronically or in hard copy form
Electronic storage includes computer systems, servers, and third-party hosting
Hard copy information may also be retained in our files
how we protect your personal information
Industry-standard security measures are used to protect your data
Third-party providers are required to maintain appropriate safeguards
Email or text messages may be sent unencrypted for convenience; avoid sending sensitive info in such messages
use of our images
All images and property pictures on our sites are our property. Unauthorized use or distribution is prohibited.
Submissions and user generated content
Comments, photos, videos, or other submissions (“submissions”) are non-confidential and non-proprietary unless otherwise specified. Submissions may be publicly accessible; avoid posting content without consent
your choices in how we use your information
Opt out of marketing communications at any time via email, phone, or the About Us page.
Update personal information via our site or contact [email protected].
Changes to this privacy policy
We may update this Privacy Policy at any time. Changes take effect when posted. Continued use constitutes acceptance.
notice of informaion-sharing disclosure
California residents may request disclosure of information sharing for direct marketing purposes via [email protected], subject line “California Information-Sharing Disclosure.” One disclosure per year is provided at no cost.
Updating your information
You may update personal information at any time via the Contact tab on our website or by emailing [email protected]. Verification may be required.
Contact Us
Email: [email protected]
Contact Us
Veteran Medical Evidence is not a law firm, does not provide legal advice, and is not affiliated with the Department of Veterans Affairs. The information on our website is general and provided for marketing purposes only. Benefit estimates, success percentages, and disability ratings are not guarantees. Determination of benefits is solely made by the VA.
DMCA Notice
To report copyright infringement, please contact [email protected]. All notifications should comply with 17 U.S.C. §512(c)(3). Counter-notifications must comply with 17 U.S.C. §512(g)(3).